Services ____
With just a few clicks, you can submit a service request online.
Is your device not printing correctly?
Whether it’s lines or smudges on prints, noise or paper jams, we will get you back up and running quickly. Click on the link below to log a service request with our team.
Support Form
Do you need help with uniFLOW, Scanning & Workflows
Log a service request if you’re using uniFLOW, PaperCut, ShareScan, or Power PDF! We can also provide training to help you get the most out of these tools.
Click the button below to log a software support request.
Software Support
On the phone with our remote support team?
If you’re on the phone with our support team and they need to access your device remotely, please follow the steps below.Download SplashtopYour technician will direct you to the download link below.Run the ApplicationOpen the file once it’s downloaded (check your Downloads folder if you can’t find it).Share Your CodeProvide your technician with the 9-digit code displayed on your screen so they can securely connect.
Click here to download remote support APP
Get in touch
Have questions about how we can help your business or need technical support?
Contact Us
Acknowledgement of country
Colourworks has the privilege to live and work from Dyarubbin (Hawkesbury River), along the lands of the Darkinjung, Awabakal, Wonnarua, Worimi, Gaewagul, Biripi, Gambainggir and Bundjalung people, to Wahlmoorum (McPherson Ranges). We acknowledge that Aboriginal people are the traditional owners of these lands and we celebrate the stories, culture and traditions that continue the connection to these lands today.
We pay our respects to the Elders of these communities, both past and present, and extend this respect to the Aboriginal and Torres Strait Islander people within the communities we work and live each day.