— MANAGED PRINT & DOCUMENT SERVICES

Smarter print. Stronger business.

We help Australian organisations simplify print, scan and document workflows — with smarter technology, clearer insight and real support from real people.

TRUSTED BY LEADING ORGANISATIONS

— WHAT WE DO

Solutions that work for you and your business

From print and scan to managed services and document automation — we design, deliver and support solutions that help your business run smarter.

— OUR JOURNEY TO BETTER

Audit. Design. Improve.

A proven approach that turns complex print environments into a strategic advantage.

01 Audit

We review your current print environment, usage, workflows, support needs and hidden costs to uncover what’s really happening.

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02 Design

We build a right-fit solution across devices, software, reporting, security and support — around your people and goals.

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03 Improve

We monitor, support and refine your environment so it keeps working as your business changes and grows.

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Why businesses choose Colourworks

“
We handle a lot of client confidential information, so being able to have individualised PIN codes and secure printing was a really important factor for us.
Angela Lagos-Jay Strategic Business Lead

— WHAT WE DO

See what smarter print looks like.

Our insights turn print data into decisions that reduce waste, improve uptime and deliver measurable results.

5 days
To a full audit & recommendations
1 team
One point of contact, local support
72%
Devices optimised across the fleet
-18%
Print volume vs. last 6 months

Award-winning service. Proven partnership.

Recognised with three major honours at the Canon 2025 National Partner Awards.

National Partner of the Year
Overall performance, growth and customer outcomes across Australia.
Business Partner of the Year – NSW
Consistent results delivered for clients across the region.
Software Partner of the Year
Intelligent workflow, document management and automation solutions.

— PEOPLE. COMMUNITY.

More than a business — part of your community.

We back local sports clubs, schools and community projects across Newcastle, the Central Coast, Mid North Coast and Northern Rivers — because a stronger community means a stronger business for everyone.

— FAQS

Frequently asked questions

Can managed print services help with Australian privacy law compliance?
Yes. Organisations in healthcare, legal, finance, and local government have specific obligations under the Australian Privacy Act around how personal information is handled and stored. Managed print services help meet those obligations by ensuring print jobs are held in a secure queue until the authorised user releases them, creating audit trails of all print activity, and keeping devices correctly configured so sensitive data isn’t retained on machine hard drives. Colourworks is a McAfee print security partner and our cloud solutions run on Microsoft Azure.
Is managed print services suitable for small businesses?
Absolutely. Small businesses are often the ones that benefit most from a managed print program, because printer problems have an outsized impact when there’s no dedicated IT team to handle them. Whether you have two devices or twenty, Colourworks can put the same proactive monitoring, automatic supply replenishment, and cost visibility in place that larger organisations rely on, sized and priced to match what you actually need.
What is a Print Assessment and is it really free?
Yes. It’s completely free with no obligation to proceed. A print assessment is a structured audit of your current printing environment: how many devices you have, what they’re actually being used for, what each page is costing you, and where inefficiencies exist. You receive a plain-language report with specific recommendations. It’s the starting point for every Colourworks engagement, and the findings often reveal cost savings that businesses had no idea were there.
What’s the difference between managed print services and just leasing a printer?
A printer lease covers the hardware only, toner, repairs, software, and monitoring are still your responsibility. Managed print services bring everything under one arrangement: the device, consumables, servicing, print management software such as uniFLOW or PaperCut, and proactive monitoring by a dedicated local team. Colourworks also has an in-house software development team, meaning we can go beyond off-the-shelf solutions to automate workflows and connect your print environment to your wider business processes.
How is managed print services priced?
Managed print programs are typically structured around your actual print usage, replacing multiple unpredictable invoices, hardware, toner, repairs, software, with a single, consolidated arrangement. Colourworks tailors every solution to your specific needs rather than applying a one-size-fits-all model, which means pricing reflects your real print volumes and device requirements. The starting point is always a print assessment so we understand your environment before recommending anything.
How much could we save by switching to managed print services?
The savings vary depending on the size of your fleet and how your printing is currently managed, but most businesses find they’ve been significantly overspending without realising it. Common areas where costs drop include consolidating underused devices, reducing unnecessary colour printing, switching to default duplex printing, and eliminating reactive repair and emergency toner costs. Colourworks’ free Print Assessment is designed to show you exactly where your money is going before you make any decisions.

— WINDOWS READY PRINT

Is your print fleet ready for Windows Protected Print Mode?

Microsoft is rolling out Windows Protected Print Mode, and printers relying on legacy drivers may stop working. Canon’s uniFLOW is built for Windows Ready Print — we’ll audit your fleet and make sure you’re covered before it affects your business.

— RESOURCES

Insights worth reading

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Hello world!

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Windows Ready Print: What 2026 and 2027 means for your print environment

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A Triple Win at the Canon 2025 Partner Awards.